Upgrade from
Rule-based Chatbots
to AI Agents that
‍Reason and Act

Upgrade from Rule-based Chatbots to
AI Agents that Reason and Act

Botsonic's AI agents intelligently make decisions based on your company's extensive knowledge, then autonomously perform tasks such as updating CRM systems, scheduling
appointments, and more.

Get Started Free

Book A Demo

No credit card required

Why Are AI Agents More Efficient
Than Traditional Chatbots?

Instead of following scripts, AI Agents dynamically solve problems
in real-time. Powered by our Sonic AI Reasoning Engine.

Traditional Chatbots:

Scripted Responses: Limited to
pre-programmed answers.

User Frustration: Often ask irrelevant or repetitive questions.

Predefined Workflow: Must anticipate every potential issue in advance.

Low Flexibility: Cannot adapt to new or unexpected interactions.

Limited Resolution Rate: Struggle with complex inquiries.

AI Agents

Can I change the delivery
address for my order?

Let me check if your order is
still eligible for an address change.

Querying the database

Checking delivery policy

Order eligible for update

Your order can still be updated.
Please provide the new address.

Sure. 123 New St, New City

Thanks! Your delivery address for order #12345
has been updated to 123 New St, New City.
Expect delivery on your original date.

Intelligent Thinking: Go beyond scripts to think through each inquiry.

Data Integration: Leverage the company's knowledge and integrate with CRMs, databases, and APIs.

Customized Solutions: Provide tailored answers for unique situations.

Perform Advanced Tasks: Perform advanced tasks like provide refunds, cancellations, etc.

Multilingual Support: Handle queries in over 50 languages across various channels.

Skip Months of Setup: Train and Deploy
Your AI Agents in a Couple of Hours

Skip Months of Setup:
Train and Deploy
Your AI Agent in a Couple
of Hours

Deploy Botsonic AI Agents to streamline complex tasks efficiently, eliminating the need for lengthy and intricate manual workflow setups.

AI Agents Automate
Your Complex Tasks

Deploying Botsonic AI agents helps you Automate complex tasks effortlessly. Our AI integrates seamlessly into your existing business systems. Here’s how:

Quick Integration: Easily connect with platforms like HubSpot and Salesforce through APIs.

Natural Training: Directly train your AI using simple, conversational language, just like training your colleague.

Data Utilization: Define how your AI accesses and uses data to streamline tasks.

Workflow Automation: Automate complex processes, enhancing efficiency and accuracy with minimal human intervention.

Can I reschedule my flight
to next Monday?

Let me check the availability
for next Monday...

Checking user's reservation
in the database...

Found booking with
Sonic Air...

Checking airline policy
as per ticket...

Applicable for
reschedule...

Contacting Airline API to get list
of available flights on Monday...

Great, you are eligible for a reschedule.
Here's a list of available flights on Monday.
Please pick one:

Select

Great.
Let me confirm that for you.

Checking user's reservation
in the database...

Found booking with
Sonic Air...

Your flight has been rescheduled to
next Monday. Confirmation and details
have been sent to your email.

Thank you very much!

AI Agents Quickly learn from a diverse range of data formats, ensuring comprehensive knowledge acquisition.

Diverse Data Sources: Effortlessly integrates with various data types including help center articles, website content, PDFs, Word documents, Excel spreadsheets, and cloud storage files like Google Drive and SharePoint.

Continuous Learning: Automatically synchronizes with the latest content to keep data current and accurate.

Reliability Safeguards: Includes built-in guardrails to maintain data integrity and prevent errors.

AI Agents Efficiently Handle a Majority Of Customer Inquiries, Automating Over 70% Of Them.

Here’s how it ensures effective collaboration between AI and human agents:

High Autonomy: Manages over 70% of inquiries independently.

Intelligent Escalation: Recognizes when an issue requires human intervention or if a customer shows signs of frustration.

Seamless Transition: Smoothly hands off to human agents through robust integrations with platforms like Zendesk, Freshdesk, and Salesforce.

I need help with my account, there's a discrepancy in my charges that I don't understand.

Let me pull them up your recent transactions.

Here are the transactions from the last 30 days.
Can you specify which one looks incorrect?"

It's the charge dated April 15th. I was billed twice for the same service.

I see the issue you're mentioning, but I'll need to hand you over to our billing specialist who can adjust this for you.

You are now connected with Sarah

Hi Alex, I'm Sarah, your billing specialist. I see the duplicate charge here. I'll process a refund for the overcharge right away. Is there anything else I can assist you with today?

AI Agents Use Cases
Across Industries

Explore how our AI agents not only respond to queries but also manage complex tasks,
enhancing efficiency and experience across various sectors.

Customer Support

AI agents handle over 70% of inquiries—ranging from account updates to subscription management. Complex issues are smoothly escalated to human agents, enhancing efficiency and customer satisfaction.

Human Resources

AI agents assist employees in checking leave balances, submitting leave requests, and booking meeting rooms. They also help with HR queries related to policies, benefits, and payroll, streamlining HR operations and improving employee experience.

E-commerce

AI agents help customers initiate order cancellations, process refunds, and track shipments. They also analyze browsing behavior to suggest products that match the customer's preferences, boosting personalized shopping experiences.

Healthcare

AI agents conduct initial patient triage based on symptoms and direct them to suitable care, efficiently manage appointments, and deliver essential health information, streamlining patient care processes.

Education

AI agents assist with course registration, fee payments, and provide answers to frequently asked academic questions. They guide students through the application process and offer deadline reminders.

Retail

AI agents help customers check store inventory, process payments, and manage returns and exchanges seamlessly. They also enroll customers in loyalty programs and inform them about special promotions.

Customer Support

Human Resources

E-commerce

Healthcare

Education

AI agents assist with course registration, fee payments, and provide answers to frequently asked academic questions. They guide students through the application process and offer deadline reminders.

Retail

AI agents help customers check store inventory, process payments, and manage returns and exchanges seamlessly. They also enroll customers in loyalty programs and inform them about special promotions.

How it works

Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.

Get Started for Free

Request a demo

Seamless Integration, Endless Possibilities

Connect Botsonic to Your Favorite Tools on Both Ends, Facilitating a Flow of
Information That Enhances Customer Experience.

Get a Demo

We are Model Agnostic

Botsonic is model-agnostic, i.e., we are not dependent on one LLM provider. Our proprietary AI Model Gateway, called GPT Router dynamically routes between multiple AI models, thus speeding up responses and ensuring the best quality output as well as non-stop reliability.